Frequently Asked Questions
Everything you need to know about shopping at Veronica Beard.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 21 days of the ship date. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I determine my size in the Dickey Jacket?
Our signature Dickey Jackets are designed for a tailored fit. We recommend referring to the specific size guide on the product page or contacting our stylists for personalized fit advice based on whether you prefer a slim or relaxed look.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of your order.
Can I change or cancel my order once it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations. You may return eligible items once they are received.
How do I care for my silk and cashmere pieces?
To preserve the quality of your luxury garments, we recommend professional dry cleaning for all silk and cashmere items. Always check the specific care label located inside the garment for detailed instructions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Affirm for flexible financing options.